Hello, Luko ?

Forget all the bad experiences you've had with customer service. Luko is 100% digital and that changes everything.

Finally, customer service worth its name

100% digital, ensuring the quality and efficiency of our services

2 minutes

To get an answer. Didn't we tell you we were fast?

7 days a week

Available at times that actually work for you.

No salesforce

We are here to help you, not to up-sell you optional policies

Answers and solutions at the speed of light

Let's chat


Don't bother putting the kettle on for the wait, we'll have answered you before it boils. During opening hours, we'll answer you in under 2 minutes.

  • From 8am to 7pm on weekdays
  • From 11am to 7pm on weekends

We always do our best to provide a solution ASAP.

Let's work it out via email


We will answer you the same day during the week, and on Monday if you send us an email during the weekend.

Much more than a home insurance

When we created Luko, we decided it would be a really different kind of insurance.

Fast and easy

Policies at good price

We have the best guarantees at the best prices

Our ethical model

Find out the Giveback and why it makes us different

Damages? Right this way.

Getting help for a claim is simple.


Download the Luko app for iPhone or Android.


Describe what happened via the application: this is the same as reporting a claim.


Follow the steps indicated in the app.


And... that's it. Go back to your daily routine, we'll take over from here.

Tell me more about claim management

Looking for straightfoward, highly effective insurance? Look no further - you've found it.